THE CITY UNIVERSITY OF NEW YORK
WORKPLACE VIOLENCE POLICY & PROCEDURES
The City University of New York has a long-standing commitment to
promoting a safe and secure academic and work environment that promotes
the achievement of its mission of teaching, research, scholarship and
service. All members of the University community-students, faculty and
staff-are expected to maintain a working and learning environment free
from violence, threats of harassment, violence, intimidation or
coercion. While these behaviors are not prevalent at the University, no
organization is immune.
The purpose of this policy is to address the issue of potential
workplace violence in our community, prevent workplace violence from
occurring to the fullest extent possible, and set forth procedures to
be followed when such violence has occurred.
Policy
The City University of New York prohibits workplace violence.
Violence, threats of violence, intimidation, harassment, coercion, or
other threatening behavior towards people or property will not be
tolerated. Complaints involving workplace violence will not be ignored
and will be given the serious attention they deserve. Individuals who
violate this policy may be removed from University property and are
subject to disciplinary and/or personnel action up to and including
termination, consistent with University policies, rules and collective
bargaining agreements, and/or referral to law enforcement authorities
for criminal prosecution. Complaints of sexual harassment are covered
under the University's Policy Against Sexual Harassment.
The University, at the request of an employee or student, or at its
own discretion, may prohibit members of the public, including family
members, from seeing an employee or student on University property
unless necessary to transact University-related business. This policy
particularly applies in cases where the employee or student suspects
that an act of violence will result from an encounter with said
individual(s).
Scope
All faculty, staff, students, vendors, contractors, consultants, and
others who do business with the University, whether in a University
facility or off-campus location where University business is conducted,
are covered by this policy. This policy also applies to other persons
not affiliated with the University, such as former employees, former
students, and visitors. When students have complaints about other
students, they should contact the Office of Student Affairs at their
campus.
Definitions
Workplace violence is any behavior that is violent, threatens
violence, coerces, harasses or intimidates others, interferes with an
individual's legal rights of movement or expression, or disrupts the
workplace, the academic environment, or the University's ability to
provide services to the public. Examples of workplace violence include,
but are not limited to:
1. Disruptive behavior intended to disturb, interfere with or
prevent normal work activities (such as yelling, using profanity,
verbally abusing others, or waving arms and fists).
2. Intentional physical contact for the purpose of causing harm
(such as slapping, stabbing, punching, striking, shoving, or other
physical attack).
3. Menacing or threatening behavior (such as throwing objects,
pounding on a desk or door, damaging property, stalking, or otherwise
acting aggressively; or making oral or written statements specifically
intended to frighten, coerce, or threaten) where a reasonable person
would interrupt such behavior as constituting evidence of intent to
cause harm to individuals or property.
4. Possessing firearms, imitation firearms, knives or other
dangerous weapons, instruments or materials. No one within the
University community, shall have in their possession a firearm or other
dangerous weapon, instrument or material that can be used to inflict
bodily harm on an individual or damage to University property without
specific written authorization from the Chancellor or the college
President regardless of whether the individual possesses a valid permit
to carry the firearm or weapon.
Reporting of Incidents
1. General Reporting Responsibilities
Incidents of workplace violence, threats of workplace violence, or
observations of workplace violence are not be ignored by any member of
the University community. Workplace violence should promptly be
reported to the appropriate University official (see below).
Additionally, faculty, staff and students are encouraged to report
behavior that they reasonably believe poses a potential for workplace
violence as defined above. It is important that all members of the
University community take this responsibility seriously to effectively
maintain a safe working and learning environment.
2. Imminent or Actual Violence
Any person experiencing or witnessing imminent danger or actual
violence involving weapons or personal injury should call the Campus
Public Safety Office immediately, or call 911.
3. Acts of Violence Not Involving Weapons or Injuries to Persons
Any person who is the subject of a suspected violation of this
policy involving violence without weapons or personal injury, or is a
witness to such suspected violation, should report the incident to his
or her supervisor, or in lieu thereof, to their respective Campus
Public Safety Office. Students should report such incidents to the
Office of Student Affairs at their campus or in lieu thereof, their
campus Public Safety Office. The Campus Public Safety Office will work
with the Office of Human Resources and the supervisor or the Office of
Student Affairs on an appropriate response.
4. Commission of a Crime
All individuals who believe a crime has been committed against them
have the right, and are encouraged, to report the incident to the
appropriate law enforcement agency.
5. False Reports
Members of the University community who make false and malicious
complaints of workplace violence, as opposed to complaints which, even
if erroneous, are made in good faith, will be subject to disciplinary
action and/or referral to civil authorities as appropriate.
6. Incident Reports
The University will report incidents of workplace violence
consistent with the College Policies for Incident Reporting Under the
Campus Security Policy and Statistical Act (Cleary Act).
Responsibilities
1. Presidents
The President of each constituent college of The City University of
New York, the Chief Operating Officer at the Central Office, and the
Deans of the Law School and the Sophie Davis School of Biomedical
Education shall be responsible for the implementation of this policy on
his or her respective campus. The responsibility includes dissemination
of this policy to all members of the college community, ensuring
appropriate investigation and follow-up of all alleged incidents of
workplace violence, constituting a Workplace Violence Advisory Team
(See #7. below), and ensuring that all administrators, managers, and
supervisors are aware of their responsibilities under this policy
through internal communications and training.
2. Campus Public Safety Office
The Campus Public Safety Office is responsible for responding to,
intervening, and documenting all incidents of violence in the
workplace. The Campus Public Safety Office will immediately log all
incidents of workplace violence and will notify the respective
supervisor of an incident with his/her employee, or notify the
appropriate campus official of an incident with a student. All officers
should be knowledgeable of when law enforcement action may be
appropriate. Public Safety will maintain an internal tracking system of
all threats and incidents of violence. Annual reports will be submitted
to the President (at the same time as the report noted below) detailing
the number and description of workplace violence incidents, the
disposition of the incidents, and recommend policy, training issues, or
security procedures that were or should be implemented to maintain a
safe working and learning environment. These incidents will be reported
in the Annual Report of the College Advisory Committee on Campus
Security consistent with the reporting requirements of Article 129A
Subsection 6450 of the NYS Education Law (Regulation by Colleges of
Conduct on Campuses and Other College Property for Educational
Purposes).
Officers will be trained in workplace violence awareness and
prevention, non-violent crises intervention, conflict management, and
dispute resolution.
Officers will work closely with Human Resources when the possibility
of workplace violence is heightened, as well as on the appropriate
response to workplace violence incidents consistent with CUNY policies,
rules, procedures and applicable labor agreements, including
appropriate disciplinary action up to and including termination.
When informed, Public Safety will maintain a record of any Orders of
Protection for faculty, staff, and students. Public Safety will provide
escort service to members of the college community within its
geographical confines, when sufficient personnel are available. Such
services are to be extended at the discretion of the Campus Public
Safety Director or designee. Only the President, or designee, in
his/her absence, can authorize escort service outside of the
geographical confines of the college.
3. Supervisors
Each dean, director, department chairperson, executive officer,
administrator, or other person with supervisory responsibility
(hereinafter "supervisor") is responsible within his/her area of
jurisdiction for the implementation of this policy. Supervisors must
report to their respective Campus Public Safety Office any complaint of
workplace violence made to him/her and any other incidents of workplace
violence of which he/she becomes aware or reasonably believes to exist.
Supervisors are expected to inform their immediate supervisor promptly
about any complaints, acts, or threats of violence even if the
situation has been addressed and resolved. After having reported such
complaint or incident to the Campus Public Safety Director and
immediate supervisor, the supervisor should keep it confidential and
not disclose it further, except as necessary during the investigation
process and/or subsequent proceedings.
Supervisors are required to contact the Campus Public Safety Office
immediately in the event of imminent or actual violence involving
weapons or potential physical injuries.
4. Faculty and Staff
Faculty and staff must report workplace violence, as defined above,
to their supervisor. Faculty and staff who are advised by a student
that a workplace violence incident has occurred or has been observed
must report this to the Campus Public Safety Director immediately.
Recurring or persistent workplace violence that an employee reasonably
believes is not being addressed satisfactorily, or violence that is, or
has been, engaged in by the employee's supervisor should be brought to
the attention of the Campus Public Safety Director.
Employees who have obtained Orders of Protection are expected to
notify their supervisors and the Campus Public Safety Office of any
orders that list CUNY locations as protected areas.
Victims of domestic violence who believe the violence may extend
into the workplace, or employees who believe that domestic or other
personal matters may result in their being subject to violence
extending into the workplace, are encouraged to notify their
supervisor, or the Campus Public Safety Office. Confidentiality will be
maintained to the extent possible.
Upon hiring, and annually thereafter, faculty and staff will receive
copies of this policy. Additionally, the policy will be posted
throughout the campus and be placed on the CUNY website and on the
college's website, as appropriate.
5. Office of Human Resources
The Office of Human Resources at each campus is responsible for
assisting the Campus Public Safety Director and supervisors in
responding to workplace violence; facilitating appropriate responses to
reported incidents of workplace violence; notifying the Campus Public
Safety Office of workplace violence incidents reported to that office;
and consulting with, as necessary, counseling services to secure
professional intervention.
The Office of Human Resources is responsible for providing new
employees or employees transferred to the campus with a copy of the
Workplace Violence Policy and Procedures and insuring that faculty and
staff receive appropriate training. The Office of Human Resources will
also be responsible for annually disseminating this policy to all
faculty and staff at their campus, as well as posting the policy
throughout the campus and on the college's website, as appropriate.
6. Students
Students who witness violence, learn of threats, or are victims of
violence by employees, students or others should report the incident
immediately to the Campus Public Safety Office. If there is no imminent
danger, students should report threatening incidents by employees,
students or others as soon as possible to the Campus Public Safety
Office or Office of Student Affairs. Students will be provided with
workplace violence awareness information (including information
regarding available counseling services) upon registration each year.
7. Workplace Violence Advisory Team
A college President shall establish a Workplace Violence Advisory
Team at his/her college. This Team, working with the College Advisory
Committee on Campus Security, will assist the President in responding
to workplace violence; facilitating appropriate responses to reported
incidents of workplace violence; assessing the potential problem of
workplace violence at its site; assessing the college's readiness for
dealing with workplace violence; evaluating incidents to prevent future
occurrences; and utilizing prevention, intervention, and interviewing
techniques in responding to workplace violence. This Team will also
develop workplace violence prevention tools (such as pamphlets,
guidelines and handbooks) to further assist in recognizing and
preventing workplace violence on campus. It is recommended that this
Team include representatives from Campus Public Safety, Human
Resources, Labor Relations, Counseling Services, Occupational Health
and Safety, Legal, and others, including faculty, staff and students,
as deemed appropriate by the President.
In lieu of establishing the Workplace Violence Advisory Team, a
President may opt to expand the College Advisory Committee on Campus
Security with representatives from the areas recommended above to
address workplace violence issues at the campus and perform the
functions outlined above.
8. University Communications
All communications to the University community and outside entities
regarding incidents of workplace violence will be made through the
University Office of University Relations after consultation with the
respective President or his/her designee.
Education
Colleges are responsible for the dissemination and enforcement of
this policy as described herein, as well as for providing opportunities
for training in the prevention and awareness of workplace violence. The
Office of Faculty and Staff Relations will provide assistance to the
campuses in identifying available training opportunities, as well as
other resources and tools, (such as reference materials detailing
workplace violence warning signs) that can be incorporated into campus
prevention materials for dissemination to the college community.
Additionally, the Office of Faculty & Staff Relations will offer
periodic training opportunities to supplement the college's training
programs.
Confidentiality
The University shall maintain the confidentiality of investigations
of workplace violence to the extent possible. The University will act
on the basis of anonymous complaints where it has a reasonable basis to
believe that there has been a violation of this policy and that the
safety and well being of members of the University community would be
served by such action.
Retaliation
Retaliation against anyone acting in good faith who has made a
complaint of workplace violence, who has reported witnessing workplace
violence, or who has been involved in reporting, investigating, or
responding to workplace violence is a violation of this policy. Those
found responsible for retaliatory action will be subject to discipline
up to and including termination.
Approved by the Board of Trustees June 28, 2004.
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